Update Prep: How to Test Your Software with the Upcoming Versions of cPanel & WHM

With the release of cPanel & WHM 11.36 on the horizon, how should Integrators test their software before it gets to the masses?

Every time cPanel releases a new version of cPanel & WHM we get tickets that all seem to read, “cPanel broke my websites! I am losing money!” Often, the cause is a problem with a third-party application. We hate downtime, and like you, we want to give the customer the best experience possible.

There are four things that cPanel recommends developers do when testing for compatibility with newer versions of cPanel & WHM. Continue reading

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An Introduction to the new cPanel Feature Requests System


We appreciate your interest in providing us with your valuable suggestions and feedback! The new cPanel Feature Request site was launched in October of 2012, and it is our intention with this new system to make the Feature Request submission and voting process more efficient for both the Community, and the cPanel Development teams. This new site aims to make the management of proposing, discussing, and implementing new Feature Requests, easier and more streamlined than ever before.
As this new tool gains traction we may decide to increase, decrease or modify our voting procedures* to provide our development teams with the best analytics possible. For now, we want to introduce you to a few key points you might like to know about having to do with those votes each user gets, and explain why you should consider using them sparingly! For more details on the reason behind moving to this new way of handling cPanel Software Feature Requests, please join in on the announcement discussion thread on the forums: cPanel New Feature Requests System http://forums.cpanel.net/f133/cpanel-new-feature-requests-system-295442.html.

There are a few things you should know about the new Feature Requests system: Continue reading

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cP-Sum! Nov. 9th

First and foremost, all of you on the East Coast, you are definitely in our thoughts. We have so many great customers all over, and hope you are doing okay.

This coming Monday, cPanel & WHM 11.34 is expected to be moving to STABLE. This week, Mario, and the Account Team, hosted a webinar that showed off the different features of the new version. You can view that on cpanel.tv here: http://go.cpanel.net/1134webinar, in case you missed it.

I know, most of us like to test drive before we commit. We have a beauty of a demo website where you can log in and test it from the point of view of a Webhost Manager, cPanel Domain Owner, or a Reseller Domain. That’s available here: http://cpanel.net/demo/. Go ahead, give it a go, and test out all of the new features. Continue reading

| Category: Inside cPanel® | 1 Comment

cP Sum! Nov. 2nd, 2012

We’ve reached the end of another busy week here at cPanel, and I think you’ll agree this final week of October was consumed with the mourning souls of Star Wars fans.

Monday was a huge release for cPanel – you know this. If you don’t know this, I suspect you’ve had your earphones on all week secretly listening to Taylor Swift’s new album (I like the first song…don’t judge me). So much work, from so many different people, went into all of the fixes, and features, for the cPanel & WHM 11.34 release.

In 11.34 we see some pretty substantial changes. Email archiving? On it. New User Interface? Sorted. Browser compatibility? Majorly improved. It’s really simple for me to list out a few of the big ones, but with over 200 improvements, I’d highly suggest checking out the release notes compiled by our amazing Documentation Department. Continue reading

, , | Category: Inside cPanel® | 3 Comments


We’ve had a lot of changes this week at cPanel. Even the weather changed, though I’m sure it’ll be back to ‘hot shower’ humidity in a couple of days.

In major news? 11.34 is going into RELEASE tier on Monday. This has a ton of changes and improvements. Don’t worry, they’re not scary changes, they’re pretty much going to be really beneficial. Email archiving, a better user interface, all good things!

We started planning already for 2013 cPanel Conference. As someone who has only witnessed New Orleans in that crazy movie where Ashley Judd’s husband frames her for his fake murder, I’m looking forward to actually seeing it. I’ll be okay if Ashley Judd is there though, she’s been MIA. Where was I? New Orleans is going to be amazing!

In other news, there’s been some issues with Phishing Emails. Travis wrote a very informative article that you can check out here: http://blog.cpanel.net/gone-phishing/ . Continue reading

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Gone Phishing

How to Minimize and Stop Phishing Emails
by Travis Ellis, Technical Product Specialist

With the holidays fast approaching, the occurrence of phishing can skyrocket. We put together a handy little guide on how to minimize and stop phishing emails.

Enable DKIM and SPF

DKIM (DomainKeys Identified Mail) is a powerful resource introduced in cPanel in 11.32. This tool will sign the email with a digital signature that claims responsibility for emails. This gives the ability for both users and programs to distinguish between legitimate, and potentially forged, email.

SPF (Sender Policy Framework) is an email system designed to check the identity of the domain lines up with the IP address. This again minimizes the amount of forged emails.

SpamAssassin and BoxTrapper

SpamAssassin is an email utility that attempts to filter spam by examining incoming email and testing for spam characteristics. It uses Bayesian spam filtering and network testing to screen incoming email. This results in an overall score. If an incoming message reaches a predefined score, the message is discarded.

BoxTrapper acts as a spam filter for email addresses. The filter works through “challenge-response” verification. When an email is sent to an account that has enabled BoxTrapper, BoxTrapper automatically sends a verification email in response.

Verify the URL

If you are expecting to go to example.com and enter in your username and password, look at the url in the browser to ensure that it matches where you want to go. If you expect to see example.com, but instead see 31337Hax0r.com, you are likely on the wrong site.

By following these simple steps, you can minimize phishing emails coming both to and from your server.

Category: Tips & Tricks | 1 Comment

cPanel Conference, Day 2

We’re nearing the end of an amazing, and slightly crazy, conference. This final day is filled with more sessions and a pub crawl on Washington St. I left Roak last night by literally sneaking out at 11 (I’m old, and my room gave me a cold- 62 degrees wasn’t a great idea), and apparently missed all of the shenanigans. Despite not taking advantage of the open bar, I had a blast dancing inside to the Spazmatics with the people that make my work day awesome. Tonight’s our last event, I encourage everyone to pace themselves..make memories instead of mistakes…take home cPanel swag instead of a cast!

Sarah @cPanel
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| Category: Partners & Customers | 1 Comment

cPanel Conference, Day 1

We’re set up, chatting, eating, learning, and headed to the Keynotes!

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cPanel Conference, Kick off!

We’re setting up and getting it going. So excited for these next three days!
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2012-06-18 Update

Our last article brought you up to date on some aspects of our localization efforts. However the team working on integration with the translation service have not stood still. What have they accomplished since the last article? What are they currently working on? What do we intend in the future for localization in cPanel & WHM? Continue reading

Category: Product Development | 6 Comments
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