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One of the Best Places to Work in Houston

In 2014, Forbes rated Houston as one of the Best Places for Business and Careers. BusinessWeek ranked Houston as the Best City for New College Grads. And this same year, Business Insider went on to name Houston as the Best City in America. Indeed, some of the most desirable places to work in the entire US are located right here in the Bayou City, and according to the Houston Chronicle — we’re pretty high up on the list.

TWP Houston 2014 AW Logo

This past weekend, cPanel was selected, amongst hundreds of companies, as one of the Top Workplaces in Houston. More specifically, we were ranked 6th in the “Mid-Size Company” category when it comes to job satisfaction, as surveyed by employees. This news, which arrives on the heels of a new version release of the cPanel & WHM product, adds to a growing list of wonderful things happening in the cPanel ecosystem.

Between flexible work schedules, company outings, and limitless opportunities for continuing development, our Employee Support Department (ESD) works hard to keep each employee happy and eager to come to work each day (it also doesn’t hurt to have daily catered lunches and a monthly “Sweet Treat Day”).

“We work really hard to make sure we don’t just hire brilliant people; we hire people who are passionate about what they do and have the innovative skills to take our company to the next level.”

– Shaun, ESD Coordinator

One of the most exciting things about cPanel is that we’re always growing. We’re constantly looking for new talent to join the team and become a part of our mission. Make sure to stop by our jobs site and check out the latest openings. You can also learn more about cPanel’s culture and take a peek into what goes on behind the scenes. And if you feel compelled, submit your resume to find out why some consider cPanel one of the best places you could ever work.

Take a peek:

, | Category: Inside cPanel® | Leave a comment

Upcoming changes to the cPanel end-user webmail experience in 11.48

I want to give people a preview of some changes we’re working on as we bring Paper Lantern to the webmail interface of cPanel & WHM. It’s more than skin deep, as you’ll see below.

Step 1 – Login

Step 1 - Logging in

You always have to start at the beginning. In this case, step 1 of the webmail user-experience stays the same. The user signs in to their account.

Step 2 – Inbox

Step 2 - The user sees their inbox

After the user signs into their account, they see their inbox. When we don’t know they’re preferred webmail application, we ask them only once. After they set a default, boom, inbox immediately after login.

Yes, really.

Don’t worry. All of the configuration options like Email Filtering, Auto-responders and Forwarders are all still there. We’ve relocated them into the User Preferences pulldown at the top right just like we did with the User Preferences in the cPanel Paper Lantern interface.  The top navigation now appears on every page, including inside each webmail application.

Webmail Configuration Options

Additionally, the customizations to Paper Lantern from the cPanel account that owns this webmail account apply here as well. If you upload a company logo, configure a documentation or help url, or apply a company stylesheet, your webmail users now get that experience as well.

With these changes, we put the emphasis on reading email, rather than accessing these options, because…well…it’s the number 1 reason users access webmail.

Category: Product Development | 1 Comment

MariaDB® support is coming in 11.48

In order to provide you with greater flexibility and more database options, we will be adding MariaDB 10.0 database support to cPanel & WHM version 11.48 in the first quarter of 2015.

MariaDB acts as a MySQL® replacement, and all interface and API function calls that refer to MySQL will work seamlessly with MariaDB, too.

Please note that if you upgrade to MariaDB 10.0, you cannot revert to MySQL. The system cannot safely perform downgrades, and it considers MariaDB to be an upgrade from MySQL.

Also, please note that some of the interfaces will still display MySQL after you install MariaDB. In future releases, we will update the user interface to explicitly reference MariaDB if you decide to upgrade to MariaDB.

Category: Product Development | 2 Comments

Our Hands Got a Little Dirty: cPanel Conference 2014 Recap

This past week, Andrew Davis explained how his quest for meatloaf led him to discover that Google is the center of our universe, Cody McClain reminded us of the importance of adventure—even when you’re building a company, and roughly 400 web hosting professionals turned a city known for oil & gas into their own personal playground.


The ninth installment of our annual cPanel Conference began last Monday. After a day filled with unloading, unpacking, organizing, and other forms of physical activity foreign to people who work in tech, the cPanel team waited as our first exhibitors strolled in that afternoon to prepare for the coming days.


Our exhibitors, who came prepared to dole out endless amounts of t-shirts and goodies, also came equipped with some of the most elaborate booth setups we had ever seen. The SSL Store brought out every tailgater’s favorite pastime, cornhole, SoftLayer challenged attendees to a high-intensity server installation game, and our friends at McAfee gave away brand new iPhone 6’s to a few lucky guests. But perhaps the most exciting thing on the exhibit floor was WHMCS’s assortment of specialty sodas, which included flavors such as graham cracker, PB&J, s’mores, and our personal favorite, bacon.

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When the guests weren’t snagging free knick-knacks and enjoying games in the exhibit hall,  they were attending sessions put on by cPanel’s very own employees and some of our very special guests. Some of the sessions available for our guests included “The Latest Stories from the Nasty Edge of the Net” and “How to Not Develop Crappy Plugins” (we pride ourselves on doing this whole conference thing a little different). From engaging keynotes to hands-on workshops, our attendees could choose to sit back and absorb information, or dive into a lab and start playing around with new technology.

As with any conference, the true value comes from the opportunities offered to connect with other professionals and interface with potential clients. With that in mind, we made sure to add our special cPanel touch to the provided networking sessions. From opening night, where we enjoyed food and live music from guest DJ Elle Morgan, to the closing event where we all reunited with our inner twelve-year-olds at the Houston barcade, Joystix, our evenings were spent with laughter, festivities and lots of moments to truly get to know the faces and personalities behind the hosting industry.

10665193_10152764925216788_8476445808596813407_n It’s pretty easy to understand why the cPanel Conference is one of our favorite times of year. In three intense days, knowledge was gained, fun was had, and the big world of hosting became a little smaller. And while we pride ourselves on connecting hosting providers with website owners, we have to admit that sometimes it feels pretty good to just connect people…with people.

Sign up here to find out where we’re taking cPanel Conference 2015. Also, be sure to head over to our Facebook page to check out all the photos from the event.

, | Category: Inside cPanel®, Partners & Customers | Leave a comment

A preview of what’s possible with Paper Lantern

While developing customization support for Paper Lantern, the team and I created a number of styles to explore what is now possible.  Here are some screenshots of the kinds of styles we created internally.  Which one do you like the best? Can you think of any ideas we should explore?

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Category: Product Development | Leave a comment

Visit WHMCS in Booth #1 at cPanel Conference

This post was provided by WHMCS, the exclusive Diamond sponsor for cPanel Conference 2014.

With just under 2 weeks to go until the cPanel Conference: Hands On Houston 2014, we’re busy preparing for our favorite conference of the year. And this time, we’re doing it in style!

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, | Category: Special Guests | 1 Comment

Dealing with InnoDB Corruption – Common Misconceptions

InnoDB, given its (relatively) recent change as the default engine of MySQL, can quickly take an unfamiliar administrator off-guard if they’re not aware of the way that InnoDB works behind the scenes. With that in mind, there’s a few key concepts you should probably be aware of if you’re working with any InnoDB tables – which, if you’re running cPanel on a remotely updated system, then by default, you are:

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Category: Tips & Tricks | 5 Comments

Starting with Strace

What is strace?

Strace is a “system call trace” program. It attaches to a process and tracks system calls and signals made to and from it (and possibly it’s children). There are limitations to strace, some of which are detailed below. However, strace can be a very valuable tool for determining the root cause of many issues. This post only covers very basic usage of strace. The example used here can be done using jailshell.

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Category: Tips & Tricks | Leave a comment

Customizing Paper Lantern

Paper Lantern made its debut in cPanel & WHM version 11.42 around February of this year. We said, at the time, that 11.42 was just the beginning. In 11.46, we’re turning our attention to the single most frequently requested feature for Paper Lantern.

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, , , , , | Category: Product Development | 1 Comment

Localization: x3 and Paper Lantern in 29 Languages


I am Phil King, Product Owner for the Angry Llama scrum team, which is actively completing our work to provide translations for cPanel & WHM. Ken Power summarized the localization project in a recent post.

I am pleased to announce that we have merged the 29 available translations into cPanel & WHM version 11.46. This work represents a great many changes to how we phrase things in x3 and Paper Lantern and standardizes on a more modern locale system.

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